Contact One Stop Student Services
One Stop Student Services
Your go-to resource for admissions, financial aid, billing, and payments—all in one convenient place. We’re dedicated to making the process simple and stress-free, offering personalized support at every turn. Whether you need help applying for financial aid, setting up a payment plan, or understanding your student account, our team is here to guide you with care and expertise.
Have questions? Check out our Frequently Asked Questions page for quick answers, or reach out directly using the contact information below. With our One Stop team, we’re committed to providing a premium experience that makes your Baylor journey as smooth as possible.
In-Person:
Bill Daniel Student Center (SUB), Third Floor
1311 S. 5th St.
Waco, TX 76706
Office Hours
Monday, Tuesday, Wednesday, and Friday
9:00 a.m. - 4:00 p.m.
Thursday: 9:30 a.m. - 4:00 p.m.
- Billing/charges, E-bill, 529 plans, outside scholarship reporting, holds, etc.: 254-710-2311
- FAFSA, CSS Profile, Financial Aid Resources, scholarships, appeals, etc.: 254-710-2611
To submit an inquiry online: baylor.edu/sfs/contactus
*If you experience issues submitting an inquiry, we suggest using Google Chrome and completing the form without autofill.
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Baylor University
Baylor One Stop
One Bear Place #97028
Waco, TX 76798-7028