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Baylor University
One Stop Student Financial Services
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    • Cost of Attendance (COA) Calculator
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      • View Bill
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  • Contact Us
  • BearWeb
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Baylor BU One Stop Student Financial Services Consumer Information Borrower Rights and Responsibilities
  • Financial Aid Consumer Information
  • Family Educational Rights & Privacy Act (FERPA)
  • HEOA Student Consumer Information
  • Satisfactory Academic Progress
  • Resources to Help You Meet SAP
  • Title IV Credit Authorizations
  • Emergency Relief Funds (CARES Act, HEERF II, ARP/HEERF III)

Borrower Rights and Responsibilities

It is important that you are aware of your rights and responsibilities regarding your student loans. You may wish to print and refer to the listing below throughout your years at Baylor University.

Your rights as a borrower 

  • You may accept all, some, or none of the student loan funds offered.
  • Receive written information on my loan obligations and information on my rights and responsibilities as a borrower (provided in Entrance Counseling, Promissory Note, and a portion is listed in this documentation). 
  • You are entitled to a copy of your promissory note, which outlines the terms and conditions, plus an explanation of eligible grace periods, of your student loan, and will receive it before or after the loan is made. 
  • Before you begin to repay, your loan servicer is required to give you a payment schedule and detailed information about interest rates, fees, the balance you owe, and your repayment options. 
  • Notification from the Department of Education if your loan is transferred to another servicer without my consent.
  • You have a right to defer payments for certain defined periods or to request forbearance, if you qualify and request it. 
  • For federal student loans and most private student loans, you may prepay in whole or in part at any time without penalty. 
  • Receive documentation when your loan is paid in full.

Your responsibilities as a borrower

  • You must notify Baylor University’s Student Financial Aid Office if you want to borrow less than the amount that has been awarded. 
  • You must repay your student loans on time and in full even if you do not finish your education, get a job, or feel satisfied with the education you received. 
  • You must notify your loan servicer immediately of any change to your name, address, telephone number, Social Security number, or change employers (or if your employer’s address or telephone number changes). 
  • You must make scheduled monthly payments even if you do not receive a bill or coupon booklet. 
  • First-time Federal Direct Subsidized/Unsubsidized Student Loan borrowers must receive entrance counseling before funds can be disbursed.
  • First-time Federal Direct Grad PLUS Loan borrowers must receive entrance counseling before funds can be disbursed. 
  • You are required to complete exit counseling before I graduate, leave school, or drop below half-time enrollment.
  • Notify my loan servicer of anything that may alter my eligibility for an existing deferment or forbearance.

Still Need Help? Baylor One Stop is here for you

Visit

Bill Daniel Student Center (SUB), Third Floor
1311 S. 5th St.
Waco, TX 76706

Monday: 9:00 a.m. - 4:00 p.m.
Tuesday: 9:00 a.m. - 4:00 p.m.
Wednesday: 9:00 a.m. - 4:00 p.m.
Thursday: 9:30 a.m. - 4:00 p.m.
Friday: 9:00 a.m. - 4:00 p.m.

Call

Financial Aid Questions: 254.710.2611
Student Account Questions: 254.710.2311

Please have your Baylor ID number ready when you call.

Contact Us

Submit an inquiry online

If you experience issues submitting an inquiry, we suggest using Google Chrome and completing the form without autofill.

Mailing Address:

Baylor University
Baylor One Stop
One Bear Place #97028
Waco, TX 76798-7028

Baylor BU One Stop Student Financial Services Consumer Information Borrower Rights and Responsibilities
  • Apply for Aid
    Back
    • Incoming Freshman/Transfer
    • Current Undergraduate
      Back
      • Study Abroad
      • Summer Aid
    • Graduate/Professional
    • International
    • Financial Aid Timelines
    • Wintermester
  • Types of Aid
    Back
    • Scholarships
      Back
      • Incoming Freshman Merit-Based Scholarships
      • Transfer Merit-Based Scholarships
      • Current Undergraduate Scholarships
      • Specialty Baylor Awards
      • Graduate Awards
      • Outside/Private Scholarships
    • Grants
    • Work-Study
    • Loans
      Back
      • Undergraduate Student Loans
      • Parent Loans
      • Graduate & Professional Student Loans
      • Law Student Loans
      • MBA/OMBA Student Loans
      • International Student Loans
      • Health Profession Loans
  • Cost & Payment
    Back
    • Tuition & Other Fees
      Back
      • Tuition
      • Meal Plans
      • Housing
      • Optional Fees
      • Student Licensure, Credential and First Certification Costs
    • Cost of Attendance (COA) Calculator
    • Billing Process
      Back
      • View Bill
      • Payment Due Dates
      • Authorized User Access
      • Add/Drop Tuition Refunds
      • Cancellation/Withdrawal
    • Payment Options
      Back
      • Payment Plans
      • Personal Payments
      • College Savings & Pre-Paid Tuition Plan
      • International Payments
    • Refunds & Direct Deposit
    • Baylor University + BankMobile Disbursements
    • Net Price Calculator
    • Estimate Your Bill and Costs
  • Resources & Forms
    Back
    • Appeals
    • Financial Aid Process
      Back
      • Revised Financial Aid Offers
      • Student Responsibilities
    • Financial Aid TV
    • FAFSA Tips and Updates
    • Forms
    • Helpful Links
    • Loan Collections
    • Verification
    • 1098-T
  • Consumer Information
    Back
    • Financial Aid Consumer Information
    • Family Educational Rights & Privacy Act (FERPA)
    • HEOA Student Consumer Information
    • Satisfactory Academic Progress
    • Resources to Help You Meet SAP
    • Title IV Credit Authorizations
    • Emergency Relief Funds (CARES Act, HEERF II, ARP/HEERF III)
  • Contact Us
  • BearWeb
  • Pay Your E-Bill
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